K9 Resorts Luxury Pet Hotel

Site Redesign

The product: 

Website redesign for K9 Resorts Luxury Pet Hotel, a multi award-winning pet care experience for dogs. 

The problem: 

  • Felt dated 
  • Inefficient user flow
  • Call-to-action buttons that lead users in a circle through different pages 
  • Lacked pricing pages that clearly communicated information to the user 
  • Lacked boarding pages that walked the user through the differences between the different rooms offered  

The goal: 

  • Provide a modern refresh to the design of the page with new imagery and playful elements that communicate the brand messaging
  • Incorporate new graphic elements that are cohesive with their existing brand guidelines/consumer site and are engaging for the user 
  • Clear flow to guide the user with information they are looking for
  • Incorporate clear call-to-actions that make it easy for the user to convert 
  • User test pricing page and boarding page with iterative updates based on feedback 

My role: 

Lead designer

Responsibilities:

  • Wireframes
  • Prototypes
  • High fidelity proofs - design responsively for multiple screen sizes and devices
  • Video editing
  • Participation in UX Design Sprints 
  • Prepare assets for code 
  • Web marketing assets 

Accessibility considerations

Ensuring colors pass the 3:1 contrast ratio per ADA web guidelines, and adding closed captions to video content wherever necessary

K9 Resorts Luxury Pet HotelK9 Resorts Luxury Pet HotelK9 Resorts Luxury Pet HotelK9 Resorts Luxury Pet HotelK9 Resorts Luxury Pet Hotel